MILESTONE | South African NeoBank, TymeBank, Continues Rapid Growth After Crossing 10 Million Users

TymeBank is not just a digital bank but a hybrid bank, which is one of the factors for its success. Its so-called ‘phygital’ operating model, which integrates digital banking into physical retail outlets through partnerships with Pick n Pay, Boxer, and more recently TFG, allows it to optimise its distribution network.

South African neobank, TymeBank, has crossed 10 million customers in less than 6 years since it was founded, the bank said in a statement.

According to the bank, it has close to R7 billion ($401 million) in customer deposits and has disbursed more than R12 billion ($687.73 million) to over 80,000 small businesses in South Africa.

Launched in 2019, the bank looks back to the acquisition of Retail Capital, a fintech company offering funding to small and medium-sized enterprises in South Africa in late 2022, as having been a transformative move and crucial to the growth of the bank’s SME lending services.

Karl Westvig, who officially assumed the role of CEO at TymeBank in October 2024, stated that one of the bank’s most notable accomplishments was achieving “break-even, potentially in record time.”

The bank became profitable in December 2023, a milestone for a digital bank on the continent at the time under its former CEO and Co-Founder, Coenraad Jonker. Jonker has now taken on the role of executive chair of the Tyme Group, which is currently valued at nearly $1 billion (approximately R17 billion).

YymeBank is however not just a digital bank but a hybrid bank, pointing out that is one of the factors for its success. Its so-called ‘phygital’ operating model, which integrates digital banking into physical retail outlets through partnerships with Pick n Pay, Boxer, and more recently TFG, allows it to optimise its distribution network, Tymebank said.

Going forward, the bank’s immediate priorities include launching a new banking app aimed at attracting a more affluent customer base and expanding its services through strategic partnerships. It has also ventured into consumer lending, utilizing AI tools to assess customer creditworthiness by analyzing patterns like grocery spending. The bank notes that this is a crucial component of its personal loan offering.

TymeBank is set to expand into Indonesia later in October 2024 following the launch of GoTyme Bank in the Philippines in October 2022 and its entry into Vietnam earlier in 2024.

The group, which is controlled by Patrice Motsepe’s African Rainbow Capital, is also preparing for a public listing on the New York Stock Exchange in 2028.

 

 

 

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