The Kenya Housing Finance Bank has launched the first WhatsApp Banking service in Kenya in partnership with Waya Waya Ltd. The service will enable customers to access the entire banking portfolio right within Whatsapp chatting service.
The team at Waya Waya was also kind enough to demo to us how the new WhatsApp Banking app works.
According to Robert Kibaro, CEO, Housing Finance Group Kenya:
“Consumer trends are changing. We are following customers where they go prompting us to launch Kenya’s first WhatsApp banking solution. You can actually be able to do a whole range of banking 100% on WhatsApp.”
Housing Finance says they have taken security seriously and has assured customers the service is safe to use.
Speaking on the convenience the service offering, Kibaro said:
Emerging technologies in the fintech space are quickly revolutionizing banking as we know it and the use of chat services like WhatsApp to offer banking services is just one of the disruptive effects of technology we are seeing in the space.
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